FREQUENTLY ASKED QUESTIONS

Registration

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What is the Live Fearless Challenge?  

The Live Fearless Challenge is a fundraising and fitness challenge that runs from 1-30 September each year.

Funds raised will support the more than 100,000 Australians living with Crohn's disease and ulcerative colitis.

Participants are sponsored by friends, family and collegues to complete 150km of any activity that challenges them - from running a marathon to daily mindfulness practice.

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How much does it cost to register?

It's FREE to register and participate in the Live Fearless Challenge.

Sign up to start your challenge and help empower the lives of people with IBD.

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How do I participate?

Register – Enter your details, set your fundraising target, and consider your physical challenge.

Promote – Enlist support and seek donations by sharing your personal fundraising page URL with your friends, family and colleagues via email or on social media.

Live Fearless – Use your dashboard to track your activity from 1 September to make the target goal of 150km.

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What merchandise is available?

Be seen and be fearless during the Live Fearless Challenge in September.

We have Live Fearless merch available for purchase including a purple LFC t-shirt and white LFC cap.

You can order your gear from the CCA shop here.

About the Physical Challenge

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How do I achieve 150km during September?

Being active is important for people living with IBD because the disease can affect your bones, nutrition, psychological health and energy levels. 

However, we recognise that moving 150km, or 5km per day, may be too much when you're experiencing a flare, or feeling unwell. 

We want everyone to be able to participate in the Live Fearless Challenge. So if traditional physical activities aren't for you, consider low-intensity yoga, stretching, meditation and mindfulness practice as your preferred activity.

See "How do I convert time to kilometres?" for more information.

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Can I do a combination of different activites and log these different activities?

Yes you can! At registration nominate your activity of choice during September. When you login to your personal fundraising page to add your kms completed in the 'My Fitness Activity' tab, you can choose the activity type from a dropdown menu. 
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Does 150km include all of my steps?

If you choose the walking option, then yes the 150km can include all of the steps you take. You can manually record your fitness activities on your fundraising page.

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How do I track my activity?

** Activity Tracking commences on 1 September**

Automatically log your activity

Follow these steps to track your km automatically:

  1. Download Fitbit or Strava and set up your account. Be sure to join the LFC Strava Club Strava Club
  2. Log in to your Live Fearless Challenge account.
  3. Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
  4. Follow the prompts to connect your account.
  5. When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.

If you have synced your app already but it's not working, please log in and re-connect it.

When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.

When using Strava, you must ‘start’ your workout, ‘stop’ your workout and then ‘SAVE’ your workout.

Your tally will be updated each day with the previous day’s distances.

Manually log your activity

You can manually add your kilometres to the tally in your Live Fearless Challenge account.

This is a great option if you’re using your phone and a fitness tracking app or a pedometer. 

If you're looking for a fitness tracking app to use, you could try Strava, Nike Run Club or Map My Fitness, freely available on app stores. 


Follow these steps to manually add your km:

  1. Log in to your Live Fearless Challenge account and select ‘My Fitness Activity.’
  2. Under ‘Add activity,' enter the date and distance.
  3. The number of km will now appear on your fundraising page!
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How do I convert time spent to kilometres?

As a rule, most low-intensity activities can use the following convertion: 10 minutes of activity = 1km travelled. 

That means your 30 minute morning meditation practice gets you 3km on the dashboard.  Not a bad way to start the day!

Consider including daily low-intensity activities in your dashboard tally- gardening, housework and even the supermarket shopping can be included.

Teams

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Can I create a Live Fearless Team?

LFC is a fabulous team exercise. Teams come in all shapes and sizes. Friends, family, work collagues and school mates.  A team of two or a team of 10. Create the team that works for you!

You can create your team when you register by simply following the prompts as you move through the registration process.

You can also set up your team at a later date, or join an existing team through your fundraising page.

How to create a team after you've registered:

  1. Go to your dashboard of your account
  2. Select the Create a team button
  3. Follow the prompts to create your team

If you require further assistance, please contact our support team via email at [email protected] or call 1800 138 029.
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How do I join a team during registration?

To join a team during registration, you will need to do the following:

  1. You need to start the registration process then you get to the team section.
  2. You will see the search for your team on the page. This will provide the ability to either join a team.
  3. Click the team you want to join. Public teams you can join without approval but private teams, team captains will need to approve you.
  4. Once you have done that, you have joined a team.

If you require further assistance, please contact our support team via email at [email protected] or call 1800 138 029.

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How do I join a team if I’ve already registered?

  1. Login to your account. 
  2. Click the blue donate button in the top right corner
  3. Enter the team name that you are looking for in the Search for a Fundraiser box
  4. Once you find the team, click their profile image
  5. Click 'Join Us' button on their team page 
  6. If there is no "Join Us" option it is because the team is private, and you will need to contact the team captain who will invite you to join.

If you require further assistance, please contact our support team via email at [email protected]

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How do you complete the 150km as a team?

Each team can decide how they want to tackle the movement component of the challenge.

Many teams work toward each team member undertaking 150km.  Others choose to complete a collective 150km.  There are no rules - you decide what works best for your team!

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Can participants complete different activities within the same team?

Everyone in your team needs to be registered for the same activity, so choose the predominate activity you all want to do when you register. However, you can still complete different activites throughout the challenge and do a variety of different activites during the month and log this on your fundraising page.

Technology

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What does “in tribute” mean?

We have a lot of wonderful people in our community who are not living with IBD. These are the people in our support network. They are our friends, our family and our work colleagues.

To give these people the chance to recognise who they are supporting by participating in the Live Fearless Challenge, we provide the opportunity on the fundraising page to share these details.

If you are doing the Challenge for someone – give them a shout out here. Otherwise, simply leave it blank when you register.

If you require further assistance, please contact our support team via email at [email protected]

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How do I reset my password?

To reset your password, click the 'Forgot Password' link on the login screen and follow the prompts.

If you do not receive the reset email here are some helpful tips:

  • Add [email protected] to your contacts list
  • Check your junk or spam folders and update settings

Contact us via email at [email protected] or call 1800 138 029 and we can reset your password for you.

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How do I connect my Fitness Apps?

Once you have connected your fitness app it will keep track of your daily activity which can be manually added to your fundraising page.

Follow these steps to manually add your daily activity:

  1. Download the FitbitStrava or MapMyFitness app and set up your account.
  2. Log in to your Live Fearless Challenge page dashboard and select ‘My Fitness Activity’.
  3. Under ‘Add activity’, enter the date and distance that has been stored on your fitness app and hit save.
  4. The number of kms will now appear on your fundraising page!

If you want to automatically sync a workout (for a run, swim or bike ride) you must start a workout, stop the workout and save it to ensure it can be logged.

Follow these steps to automatically log a workout:

  1. Download the FitbitStrava or MapMyFitness app and set up your account.
  2. Log in to your Live Fearless Challenge fundraising page dashboard.
  3. Under My Fitness Activity and the heading ‘Connect your preferred fitness app’, click your chosen app.
  4. Follow the prompts to connect your account.
  5. Start a workout, stop the workout and save it.

Your distance will be published on your Live Fearless Challenge fundraising page 24 hours later.

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Can I connect my Apple Watch?

Apple does not have the capability to connect with Funraisin platforms. If you wish to use your apple watch, you would have to do add the KM's in manually.

If you require further assistance, please contact our support team via email at [email protected] or call 1800 138 029.

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How do I change my kilometre target?

You can update your kilometres by logging into your fundraising page and heading to the 'My Fitness Activity' tab. Set your new target distance, scroll down and 'Save Changes' and you're done!

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Why aren’t my kilometres showing up?

While funraising for Live Fearless Challenge can commence at any time, we will only start tracking activity from 1 September. If you are keen to get started now you can still sync your profile page with one of the suggested fitness trackers and keep track of your progress in their app.

Activity from the fitness apps comes through the following day so please allow 24hrs for your activity to appear on your dashboard.

Fundraising

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How do I fundraise?

Fundraising makes amazing things happen!

The Live Fearless challenge is CCA's main annual fundraiser. We need your help to spread the word, so we’ve created some tools, tips and social tiles on the 'Resources' page to help you with your fundraising.

The #1 reason people donate to charities is because they were asked!

Use the tools to post to social media and send an email update to friends, family and colleagues letting them know you’re participating in the Live Fearless Challenge. You'll be surprised by how much support you can receive by sharing your story, why you are fundraising as well as your fundraising page.

Tips

  • Include a link to your fundraising page along with an explanation as to why you are fundraising on your social media platform, and via email, to make it quick and easy for people to donate 
  • Send update emails to your friends, family and colleagues on your progress throughout the challenge. It’s a great way to stay in touch, and keep the Live Fearless Challenge front of mind. See the Resources page for some fun social tiles to share and remind people why you have committed to the month long challenge
  • Remind your community that a small donation can make a big difference, (and that it's tax deductible!)
  • Ask your employer/workplace or a local community group if they will engage in "matched giving" where they pledge to match your donation with an equal or predetermined amount
  • Share details about IBD along with your fundraising link. Be it personal anecdotes or facts and figures – this can be a great way to help people connect with the significant impact that Crohn’s disease and colitis can have. We have created tiles for you to use on our Resources page
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Where does my fundraising go?

Crohn's & Colitis Australia's primary purpose is to provide support services and resources for people with IBD. We are working towards improved care and treatment methods for people living with this disease, provide opportunities to build support networks within the IBD community and are committed to finding a cure for this disease. We do this through research, education and advocacy programs. Donations raised through LFC go towards funding these vital programs. 

Crohn’s & Colitis Australia is a Deductible Gift Recipient, and accordingly all donations of $2.00 AUD or more are tax deductible. 
 
For more information about CCA's vital work visit?crohnsandcolitis.org.au. 

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What is a Fearless Fighter?

At Crohn’s & Colitis Australia, we believe in living fearlessly.  Being fearless is all about showing courage, confidence and having the ability to face things head on.

As a thank you to participants who raise $1,000 or more in support of Australians living with Crohn’s and colitis, we’ve introduced the Fearless Fighter.

To acknowledge this achievement a new badge is unlocked under your profile photo on your fundraising page.

Unlock your Fearless Fighter badge today, get started on asking your community for support!

If you need further assistance, please contact our support team via email at [email protected] or call 1800 138 029.

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What do I do if I exceed my fundraising goal?

Firstly - well done on achieving your fundraising goal!

You can encourage additional donations by increasing your fundraising goal for the remainder of the challenge.

Login to your online fundraising page and go to 'Edit My Page'. You will see your fundraising goal there. Click edit to select a new goal beyond what you have already achieved.  Amazing!

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How do I share my personal URL so others can donate?

There are few ways you can share your fundraising URL with your network.

  1. There is an opportunity for you to share your page as part of the registration process 
  2. Your registration confirmation email includes the link to the URL for you to share
  3. Your Dashboard Page includes a link that you can copy and paste
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Can I personalise my dashboard?

Your dashboard is your personal space for the duration of the Live Fearless Challenge. 
 
Have fun with your dashboard by personalising it and making it your own. Conenct with your friends and family, and keep everyone up to date with your achievements. 

  • Add a profile picture
  • be sure to complete the years of partcipation question in the registration process to unlock this badge
  • Include a personal story to let everyone know why you are taking part in the Live Fearless Challenge 
  • Post regular updates of your progress to keep your donors and potential donors in the loop Write about your latest session and share photos along the way
  • Share your updates on social media
  • Share your URL with friends, family and colleagues via e-mail and social media – the more people you ask, the more people will donate!
  • Strive to unlock the achievement badges

Donating

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How do I donate to a team or individual?

  1. Go to the donate button at the top of the page
  2. Use the Search function to find the individual or team you wish to donate to
  3. Click on their page - you will see a panel on the right side titled Please help reach my goal
  4. Select one of these amounts, or nominate your preferred amount and hit the red Donate button

If you need further assistance, please contact our support team via email at [email protected] 

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Where does my donation go?

Crohn's & Colitis Australia's primary purpose is to provide support services, advice and encouragement to people with IBD. This includes research, education and advocacy programs.  Donations raised through LFC go towards funding these vital programs.

For more information about CCA's vital work visit crohnsandcolitis.org.au.

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Is my donation tax deductible?

Crohn’s & Colitis Australia is a Deductible Gift Recipient, and accordingly all donations of $2.00 AUD or more are tax deductible.